Customer Service Program Coordinator

Join our Animal Services team as a Customer Service Program Coordinator!

The Animal Services Customer Service Program Coordinator provides direct supervision to clerical staff and helps guide the administrative functions that keep a busy animal shelter operating effectively. The ideal candidate is an organized and collaborative professional who can lead administrative operations while supporting programs that make a meaningful difference for animals and the community.

This position plans, prioritizes, assigns, supervises, and reviews the work of clerical staff who provide administrative support to shelter staff, customers, and volunteers. The coordinator is also responsible for evaluating administrative operations, including adoption and licensing programs, recommending process improvements, and preparing operational reports to help ensure efficient operations and consistent, high-quality customer service.

Successful candidates will have experience working in a fast-paced animal services environment and will demonstrate strong skills in office administration, written and verbal communication, recordkeeping, customer service, problem solving, and managing multiple priorities. Knowledge of administrative procedures, report preparation, staff supervision, and continuous process improvement is highly desirable.

Filing Deadlines: December 3, 2026 at 5:00PM

For more information, or to submit an application for this position, please visit our main job board: Job Posting: Customer Service Program Coordinator - Placer County

Placer County is an equal opportunity employer.

Learn more at Placer County Animal Services.