GENERAL DESCRIPTION OF CLASS

The purpose of the class is to provide direction and assist in supervising animal care officers in daily department operations; to coordinate the resolution of animal control issues and problems; to enforce County ordinances governing the care and keeping of domestic animals and livestock to maintain public safety and welfare; and to perform related work as required. The class works within a general outline of work to be performed and develops work methods and sequences under general supervision. Reports to the Manager. Supervises Animal Care Officers.

ESSENTIAL TASKS

The tasks listed below are those that represent the majority of the time spent working in this class.  Management may assign additional tasks related to the type of work of the class as necessary.

Supervises animal control activities, ensuring compliance with all applicable laws, regulations, policies, procedures, and standards of safety.

Supervises subordinate animal care officers; supervisory duties include instructing, planning and reviewing work, maintaining standards, coordinating activities, allocating personnel, acting on employee problems, and recommending employee discipline. 

Assists in interviewing and selecting Animal Care Officers.

Assists in establishing guidelines and procedures for Animal Care Officers.

Initiates risk management protocol for injured Animal Care Officers, to include the processing of the First Report of Injury and Safety Analysis forms.

Reviews the work of subordinates for completeness and accuracy; evaluates performance and makes recommendations for improvement; offers training, advice and assistance as needed.

Receives and responds appropriately to public complaints and requests for assistance regarding animal control problems; dispatches calls to officers as required.

Coordinates daily work schedules for Animal Care officers, supervises and participates in daily activities, including capturing and transporting stray and unwanted animals.

Inspects the premises of and offers recommendation for approvals for citizens seeking to obtain a commercial breeder license.

Coordinates the resolution of problems with the public and other departments as necessary; investigates complaints associated with department personnel and activities and reports findings to supervisor.

Investigates animal cruelty cases and enforces related laws; assists law enforcement personnel in situations involving animals as requested; issues warnings and citations for violations of ordinances governing the care and keeping of animals.

Prepares warrants and testifies in court as needed.

Provides public education regarding animal control; explains ordinances related to the care and keeping of animals.

Compiles data for and prepares a variety of records and reports required by the department, County and/or other agencies.

Monitors inventory as needed for daily operations.

Operates a vehicle, traps, restraining / capture devices, two-way radio, hand tools, telephone, etc.; exercises care and safety in the use and maintenance of assigned vehicle and equipment.

Performs routine clerical / administrative duties as required, including but not limited to greeting and assisting customers, preparing forms, reports and correspondence, entering and retrieving computer data, answering the telephone, copying and filing documents, etc.

Attends training, meetings, workshops, etc., as necessary to maintain job knowledge, skills and required certifications.

Performs dispatching duties when necessary.

Works on call 24 hours.

Must be proficient in Microsoft Office.