Animal Services Field Supervisor

Under general direction, provides direct supervision over Animal Services Officers and Animal Services Officer Lead; oversees and performs enforcement functions related to the care, control, licensing, impoundment and euthanasia of animals; and performs related work as required.

This is an Open Competitive/Countywide Promotional recruitment being conducted to fill an anticipated full-time vacancy in the Washoe County Reginal Animal Services department. The list established from this recruitment may be used to fill future vacancies as they occur.

For more information on this position, please see the Job Specification at https://www.washoecounty.gov/humanresources/Careers/jobspecs.php

Three years of full-time experience as an Animal Control/Services Officer; OR four years of full-time progressively responsible experience in the care and handling of animals in a professional work environment including interviewing the public, assessing information and making determinations; OR four years of active duty military experience OR four years of full-time experience in the enforcement of local, state or federal codes/laws; OR an equivalent combination of training and experience. 
 
License Or Certificate
A valid driver's license is required at the time of appointment and must be maintained for continued employment for this classification.

Possession of, or ability to obtain, a valid National Animal Care and Control Association ACO I and ACO II certification or equivalent is required within one year of appointment and must be maintained for continued employment in this classification.

Possession of, or ability to obtain, a valid certification as a euthanasia technician is required within one year of appointment and must be maintained for continued employment for this classification. 

Possession of, or ability to obtain, a valid pharmacy certificate/controlled substance license is required within one year of appointment and must be maintained for continued employment for this classification.

Possession of, or ability to obtain, a valid Training Instructor certification for Oleoresin Capsicum Spray, Pepperball Launcher, and ASP Baton required within one year of appointment and must be maintained for continued employment within this classification.

Possession of, or ability to obtain, a certificate in chemical capture within one year of appointment and must be maintained for continued employment within this classification.

The Ideal Candidate Will

• Possess strong knowledge of animal handling, care, and treatment from experience in a professional work environment; knowledge of a variety of animal species, breeds, and related behavior
• Exhibit strong critical thinking skills, good judgment, and sharp analytical skills 
• Have the ability to manage conflict, de-escalate potentially hostile situations, and maintain composure and professionalism under stress
• Possess outstanding written and oral communication skills
• Be self-motivated, organized, and detail-oriented, with the ability to manage competing priorities and respond effectively to rapidly changing conditions in the field
• Exhibit strong interpersonal and customer service skills, with the ability to interact tactfully and courteously with internal and external stakeholders including County staff and the general public
• Demonstrate the ability to take ownership of problems, identify practical solutions, and collaborate effectively with team members and partner agencies 
• Show a genuine commitment to Washoe County's mission and organizational goals, with the ability to assimilate quickly into the organizational culture and contribute positively to the team