Programs and Member Engagement Manager

o Exempt Position
o Benefit
o Remote Work Location

About Us:

The National Animal Care & Control Association (NACA) is seeking an organized and detail-oriented professional to manage operational programs crucial to our mission and vision. This remote position plays a vital role in supporting active members of the organization and ensuring success for both internal and external stakeholders.

General Description

The Programs and Member Engagement Manager is a multifaceted position designed to assist organization leadership in all programs and actively engage members participating in these programs.

Essential Job Functions

- Assist organization leadership in the operation of all current NACA programs

- Manage logistics for all in-person training opportunities including recruitment, engagement and management of all NACA approved content facilitators

- Work with partner organizations and internal stakeholders to manage NACA virtual content including training opportunities and continued education opportunities (webinars)

- Work alongside state level conference organizers to manage available NACA content and scheduling

- Assist with communication on available NACA training opportunities

- Manage current NACA training platforms including the learning management system and NACA app

- Manage data entry for NACA members including continuing education units and operational statistics

- Present NACA materials on behalf of the organization at state level conferences, virtual webinars and pre-recorded NACA training platforms (some travel may be required based on hiring location)

- Manage volunteers assisting with NACA programs

- Enhance the member experience through active engagement with NACA members both virtually and with in-person opportunities such as conferences and trainings

- Manage NACA project timelines

- Other duties as assigned by the CEO/COO

Knowledge, Skills and Abilities

- Bachelor’s Degree or 5+ years animal welfare experience (animal control experience preferred)

- Training experience with large groups of students (classroom, conference, etc.)

- Strong organizational skills and project management skills

- Ability to frequently travel domestically for member engagement and training

- PC proficiency including word processing, spreadsheets, databases and creation of presentation materials

- Must have internet access

Minimum Requirements

PHYSICAL SKILLS:

- Ability to communicate effectively using verbal, written and visual communication

- Ability to lift a minimum of 50 pounds

LICENSES, CERTIFICATIONS OR REGISTRATIONS:

- Must possess a valid driver's license in their resident state

ADA STATEMENT:

- A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

Why Join NACA:

Become an integral part of our dynamic team, contributing to the welfare of animals and communities nationwide. If you're an independent, self-starter with experience in administrative services, and relationship development, this is the perfect opportunity for you!