Animal Control Officer
GENERAL DESCRIPTION OF POSITION
The purpose of the Animal Control Officer position is the response and investigation of laws and ordinances pertaining to the keeping of animals within the jurisdiction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assists in the daily functions of the animal shelter.
2. Responds to, investigates and enforces all animal control related laws and ordinances within the jurisdiction.
3. Operates city vehicle in the course of daily duties.
4. Maintains the shelter to ensure conditions are sanitary.
5. Performs general cleaning of office, restrooms, and other areas of the facilities; performs minor maintenance of facility and equipment.
6. Feeds and waters animals according to schedule; cleans kennels and cages using appropriate cleaning agents and equipment.
7. Creates and maintains records for each complaint, incident, and investigation.
8. Issue citations and warnings to violators and testifies in court.
9. Creates and maintains records of each animal impounded.
10. Enters data in computer software. Maintains supplies for shelter, such as drugs, food, and maintenance items; reporting needed supplies to the Senior Animal Control Officer.
11. Selects animals to be euthanized and performs euthanasia.
12. Performs outside maintenance such as mowing grass, trimming shrubs, and general cleanup around the facility.
13. Notifies owners per ordinance that their animal has been located.
14. Assists customers in selecting animals for adoption.
15. Prepares specimens for rabies testing, completes necessary paperwork, and delivers specimens to state lab.
16. Processes public impounds, owner relinquishments and adoptions, collect monies for fees, issues receipts and completes necessary forms.
17. Suggests changes in working conditions and use of equipment to increase efficiency of the department.
18. Responds to after hours and weekends emergency calls as needed.
19. Ensures the highest level of customer service to shelter visitors and citizens, maintains professional working relationships with employees of other departments and vendors.
20. Other duties may be assigned.
Qualifications
EDUCATION
High school, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc.
EXPERIENCE - GENERAL
0 to 6 months related experience or training.
PHYSICAL DEMAND
Highly repetitive, highly physical type work which requires the concentrated and non-diversified physical demands of the employee.
MENTAL DEMAND
Operations requiring close and continuous attention for control of operations. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also to determine or select material and equipment where highly variable sequences are involved.
COMMUNICATION SKILLS
Ability to write reports, business correspondence, and policy/procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Special Requirements
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Valid Arkansas Driver's License, must possess or be able to obtain euthanasia and chemical capture or equivalent certification within one (1) year of employment. Must possess or be able to obtain Certification via the National Animal Control and Care Association Levels I, II & III within 3 years of employment.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Fear Free, Animal Cruelty Investigator, FEMA Animals in Disasters: Awareness and Preparedness (IS-10.a;) FEMA Animals in Disasters: Community Planning (IS-11.a;) FEMA Introduction to the Incident Command System (ICS 100) & FEMA Basic Incident Command System for Initial Response (ICS 200.)
Miscellaneous Information
CORE COMPETENCIES / ADDITONAL INFO
Ability to work overtime. Ability to interact with team members productively. Ability to work rotating shifts. Regular and punctual attendance. Ability to follow both verbal and written directions. Ability to interpret laws and ordinances, policies and procedures and apply appropriately. Regular and punctual attendance.
