Education & Community Outreach Manager

Under general supervision, formulates and directs Will County Animal Protection Services (WCAPS) humane education, special events and marketing programs to ensure the fulfillment of the organization’s mission. Develops and delivers educational programs and awareness campaigns regarding humane animal care, public health and safety related to animals and responsible pet ownership for diverse audiences, including schools, businesses, and community groups. Provides oversight of events and humane education volunteers and interns as well as WCAPS operations and engagement within the community. Key responsibilities include managing partnerships, ensuring humane education and pet supportive resources are accessible to all, and overseeing social media content. The role also requires tracking outreach efforts, evaluating program effectiveness, and maintaining records of activities and contacts. Will model humane treatment of animals and excellent customer service. Assists the management team in ongoing development and success of WCAPS internally and in the community. Regular attendance, including evenings and weekends, is essential, along with other duties as assigned. Reports to the Department Administrator.