Posted: Feb 10, 2025

Animal Services Manager

City of Denton, TX - Denton, TX
Full-time
Salary: $85,592.00 - $111,280.00 Annually
Application Deadline: Mar 12, 2025
Shelter Services

Summary

 

Responsible for managing the development and daily operations of a multifaceted Animal Services operation including a portfolio of community-facing programs to include field services, owner retention/surrender prevention, self-supported rehoming, and case management focused on obtaining the best outcomes for people and pets.

 

Essential Functions and Other Important Duties


Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
DUTIES

  • Oversee management and administrative control of assigned animal services functions including programs  focused on community pet retention, increasing the community's capacity to humanely care for pets, and decreasing shelter length-of-stay.
  • Cultivate community partnerships to support programming portfolio. 
  • Assist with developing department-wide goals, objectives, policies, and procedures; ensure staff understand and follow policies and procedures and work aligns with department-identified outcomes.  
  • Assist with evaluating services, policies, procedures, and programs; provide recommendations and implement changes, as appropriate.
  • Establish team performance measures, priorities, and work sequences.
  • Lead cross-functional teams under high stress and emotional conditions.
  • Prepare criminal complaints for ordinance violations; prepare cases for prosecution and testify in court, as necessary.
  • Interpret and ensure compliance with all City policies and procedures, standards of quality and safety, and all applicable Federal, State, and Local laws, rules, regulations, laws, and policies including all shelter records and files.
  • Conduct routine audits to ensure proper safety protocols, disease management, proper sanitation, and animal care are in compliance with Animal Services Standard Operating Procedures, and all applicable Federal, State, and Local laws, and regulations.
  • Ensure security of controlled substances and audit count routinely; notify leadership immediately if count inconsistencies are found.
  • Coordinate department activities and services with internal and external stakeholders, as appropriate.
  • Present and make recommendations to the Denton Animal Shelter Advisory Board, City Management, City Council, City Boards and Commissions, and various agencies and groups as required; represent the City of Denton at civic/community meetings, as directed.
  • Assist with project management and allocation of CMP and CIP budgets, as needed.
  • Review current trends in animal welfare for programs, including but not limited to, facilities and best practices; recommend adoption and implementation, as appropriate.
  • Maintain, track, and prepare periodic and special reports for animal services activities, programs, and initiatives.
  • Oversee special projects, as needed. 
SUPERVISORY/BUDGET RESPONSIBILITIES
  • Select, train, supervise, and evaluate staff; recommend assignment/assignment change, retention, discipline, and dismissal.
  • Develop, manage, and monitor budget; maintain accurate budget reporting; ensure that operations are cost-effective, and funds are managed wisely.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

 

Job Requirements

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

  • Bachelor’s Degree from an accredited college or university in Business Administration, Public Administration, Biology, Animal Behavior, Veterinary Science, Wildlife, or related field; and, 
  • Five (5) years of experience in business administration, Animal Behavior, Veterinary Science, Wildlife, or related field; and, 
  • Three (3) years of management or supervisory experience,
OR
  • Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.
CONDITIONS OF EMPLOYMENT
  • Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
  • Must pass a drug test, driver’s license check, criminal history background check and social security number verification.
  • Must pass physical examination.
  • Must attend and successfully complete the City’s Defensive Driving Course (DDC) as soon as possible after employment (if required to drive City vehicle or personal vehicle for City business).

 

CORE VALUES
  • Inclusive
  • Collaborative
  • Service-Oriented
  • Strategically Focused
  • Fiscally Responsible
TOP TIER BENEFITS
  • Medical, dental, and vision coverage in addition to life and disability insurance plans
  • Employee Health Clinic 
  • Paid Vacation Days and Paid Holidays
  • Retirement Plan 
EEO STATEMENT 
The City of Denton is an equal opportunity employer. It is the City of Denton’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity. 
 
ADA/EOE/ADEA
 
This job description is not an employment agreement, contract agreement, or contract.  Management has the exclusive right to alter this job description at any time without notice.

 

E-Verify: 
The City of Denton participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.