DEFINITION:
Under general supervision, coordinate community-based events, volunteer program and other special animal services programs, including outreach, foster care, and rescue placements; performs related duties as required.
DISTINGUISHING CHARACTERISTICS:
The Volunteer Outreach Coordinator is responsible for assigning, assisting with training and overseeing volunteer program in the enrichment of animals and coordinating animal services program events.
SUPERVISION RECEIVED/EXERCISED:
Supervision is received from the Animal Service Supervisor or designee. This classification may exercise technical and functional supervision over lower clerical, technicians, volunteers, or hourly staff.
Education and/or Experience:
Any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Volunteer/Outreach Coordinator. A typical way of obtaining the required qualifications is to possess the equivalent of two (2) year of major college course work in animal welfare or a related field or three (3) years of animal welfare or community service experience, preferably in a municipal government environment;; possession of a High School diploma or GED.
License/Certificate:
Possession of, or ability to obtain, a valid class “C” California driver’s license.
Other Requirements:
Knowledge of:
Principles and practices of program development and administration; grant writing and fund raising; volunteer services and resources; public education, and community relations; recruitment standards; modern office equipment including a computer and applicable software; practices, methods and procedures; methods and techniques of record keeping; current animal welfare industry standards and regulations; various breeds of dogs, cats, and other domestic animals; safe and efficient methods of handling domestic and wild animals.
Skill to:
Operate an office computer and a variety of word processing and software applications.
Ability to:
Read and understand policies and procedures; recognize normal and abnormal animal behavior; communicate clearly and concisely, both verbally and in writing; analyze situations carefully and adopt effective courses of action; meet appropriate physical demands necessary for adequate job performance; work independently; understand and follow instructions; courteously respond to public issues, concerns and needs under both normal and adverse conditions; explain animal services program, rules and regulations to customers and the public; establish and maintain effective working relationships.
Working Conditions:
Position requires prolonged or intermittent sitting, standing, walking on level, uneven, or slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, crawling, lifting, stepping up and jumping over physical barriers, running or walking from one location to another in the performance of daily duties. The position also requires both near and far vision when performing animal care functions, operating assigned equipment, and reading written reports and other work related documents. Acute hearing is required when providing phone service and communicating in person. The noise level in the work environment is usually moderate when indoors and moderate to loud when in animal shelter facility and outdoors. The need to lift, carry, push, and pull animals, equipment and supplies weighing up to 100 pounds is required. When working outdoors, the incumbent may encounter extreme weather conditions, including, wet, hot, cold, wind, snow, ice, and heavy vehicle traffic. The incumbent may use cleaning chemicals, which may expose the employee to fumes, dust and air contaminants. Additionally, the incumbent may be exposed to blood-borne pathogens while using hypodermic needles on animals; animal scratches and bites; fumes, pungent odors, gases, chemicals, pollens, and other airborne irritants. The nature of the work also requires the incumbent to handle potentially dangerous large livestock and various wild animals (bats, snakes, bobcats, etc.), aggressive and biting animals, drive motorized vehicles, and often work with constant interruptions. Position also includes regular exposure to various zoonotic diseases.